Integrity Development is proud to be the recipient of the Greater Cincinnati Chamber of Commerce 2004 Small Business Excellence Minority Business of the Year.
Conflict Management
Conflict arises in every workforce on a daily basis for a variety of reasons. The Integrity Development team has an impressive track record of helping organizations resolve conflicts plaguing the productivity of the organization.
Our one-on-one conflict management and resolution services include the following steps:
- Interviewing participants involved in the conflict.
- Coaching in cross-cultural understanding & communication skills.
- Brainstorming solutions with participants.
- Pointing participants toward the common goals and benefits of working together.
- Developing a course of action to move forward.
- Following up to ensure participants stay on course.
Additionally, Integrity Development offers a Conflict Management seminar that provides participants with extensive opportunities to learn and practice skills to help them manage conflicts, negotiate in a variety of situations, and build effective working relationships.
Conflict Management training for the workforce, management, or executives includes:
- Assessment of conflict styles.
- Improvement of conflict intervention techniques.
- Formation of negotiation skills and strategies.
- Development of key listening skills.
Focus on the value of diverse perspectives.